HPC Credit Union Fraud Awareness Guide

Common Types of Fraud to Watch Out For:

Phishing Scams

Fraudulent emails, texts, or calls pretending to be from HPC Credit Union asking for account details, passwords, or PINs.
Tip: HPC will never ask for sensitive information via email or text.

Card Skimming

Devices attached to ATMs or gas pumps to steal card data.
Tip: Always inspect card readers for tampering and cover your PIN.

Online Banking Fraud

Unauthorized access to online or mobile banking accounts.
Tip: Use strong, unique passwords, multi-factor authentication like face ID, PIN, Fingerprint.

Check Fraud

Altered or fake checks used for deposits or purchases.
Tip: Review your statements regularly for suspicious check activity.

Impersonation Scams

Scammers impersonate HPC Credit Union staff to gain your trust.
Tip: If you receive a suspicious call, hang up and call HPC directly at (989) 354-4698

How We Protect You!

  • Fraud monitoring systems for unusual transactions
  • Education and outreach about emerging scams
  • Secure login protocols on mobile and online banking
  • Real-time alerts for account activity

What You Can Do!

  • Monitor accounts regularly for unauthorized transactions
  • Report lost or stolen cards immediately
  • Set up alerts for withdrawals, large purchases, or account changes in online banking
  • Never share PINs or passwords, even with someone claiming to be from HPC

Report Fraud Immediately

If you suspect fraud or identity theft:
Contact HPC Credit Union
Visit your local branch or call (989) 354-4698
Freeze your card/account if needed