H.P.C Credit Union

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March 30, 2021 Update

Our Alpena lobbies will be open from 9:00 am to 5:00 pm Monday through Friday beginning Monday, April 5, 2021.

For our members' convenience and to continue to fight the Coronavirus, we will continue to serve our members with expanded services through our drive-thru Monday through Friday until 5:30 pm and from 9:00 am until Noon on Saturday.

You may also conduct your transactions with us through our electronic access options listed below or using our night drop box available at both Alpena locations.

• H.P.C. Credit Union Mobile App with Mobile Deposit available in the Apple or Play store.

• Online/Mobile Banking. Simply click the ITSME247 link above.

• Telephone Banking allows you to check balances and transfer funds. Call 1-800-860-5704 --- Use Our Credit Union Access Code—138

• Call us during office hours at (989) 354-4698

• Use your ATM/Debit card at any of the 30,000+ fee free ATMs in our network. Visit our ATMs on site at both Alpena locations or find one near you with the ATM locator on the right side of this page.

Our West Branch lobby remains open 9:00 am to 5:00 pm with restrictions including mask and social distancing requirements.

Please visit our COVID-19 information page for additional information.

We wish our members health and safety.


We are pleased to announce that our West Branch location is now open. Hours and contact information can be found on our locations page.

Other Important Notes

ScoreCard Rewards.

Your H.P.C. Credit Union Visa is now more rewarding with ScoreCard Rewards. Earn points for every purchase you make.

Already have an H.P.C. Visa Card? To see what's available to you, create an account at ScoreCardRewards.com. Then log in and see what you can get, including merchandise and travel, with your points.

Need an H.P.C. Visa Card? Apply here for yours today.

H.P.C. Credit Union members can now order checks online!

You now have more convenience and more choices when ordering your checks. Simply click on the link below from your PC, tablet or phone to get started.
Deluxe Check Order

FREE to H.P.C. Credit Union Debit Card Holders.

Protect your cards with CardNav. The CardNav app enables you to be in full control of your debit cards. Instantly turn your card on or off, restrict international purchases, receive real-time alerts, and more all with the tap of your finger.

Watch the short video below to see how you can protect your H.P.C. Credit Union Debit card and then download the CardNav app.

Now Available

H.P.C. Members can now enjoy the convenience of more locations through shared branching which allows you to access your account and conduct transactions at more locations. Look for the Xtend CU Shared Branch logo at over 190 credit union locations or click here

to search for a shared branching location near you. Call a Member Service Representative today for more information on how you can use shared branching with your H.P.C. Credit Union account.

Online Bill Pay

Click here for a demo of online bill pay .

Applications & Forms Available

Please see the applications page to print an application for a Visa card or an ATM/Debit card, to apply for a Share Draft (checking) account, to put a Stop Payment on a share draft (check) or to print an address change form.

Visa Information

Visa Member Service (989) 354-4698
Report your card Lost or Stolen 1-800-543-5073

Check your VISA balance and activity online with ITSME247 Online Banking Login

MasterCard SecureCode can protect your Debit Card while shopping online. Sign up today

MasterCard SecureCode Link

Report ATM/Debit Cards Lost or Stolen

1-888-241-2440 --- International 1-909-941-1398

ATM/Debit Card Activation Line 1-800-466-0040

CU*TALK Telephone Banking Number

1-800-860-5704 --- Credit Union Access Code—138

Apply For A Loan

Please log into your account at It's Me 247 Online Banking to apply for a loan. Simply click on the loan link under New Accounts.

Holiday Hours

Please click here to see the holiday hours.

Free Credit Report

You may order your reports from each of the three nationwide credit reporting companies at the same time, or you can order your report from each of the companies one at a time. The law allows you to order one free copy of your report from each of the nationwide credit reporting companies every 12 months. Ordering your reports is easy:


H.P.C. Credit Union
1234 W Chisholm St
Alpena, MI 49707



Your Savings Federally Insured To At Least $100,000.00 and Backed By The Full Faith and Credit of the United States Government. Your Savings Federally Insured To At Least $250,000.00 and Backed By The Full Faith and Credit of the United States Government.


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